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The Federal Citizen Information Center (FCIC) is a "one-stop source for answers to questions about consumer problems and government services." The web page complements the Center's long-standing telephone and mail services to the public, providing users with a single point of access for information from various government agencies. The site is easy to use, offering users both simple search interface and a comprehensive subject listing from which to choose. With its free offers, calls for consumer action, and links to dozens of government sites containing information on subjects ranging from product recalls to purchasing a home, this site is an example of how print information can be successfully translated into an attractive online resource to serve the general public.
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